FAQs

Please contact our customer service team on info@encompasskbb.com(mailto:info@encompasskbb.com)

Our solid surface products are manufactured from an eco-friendly fine natural mineral mixed with high quality resin and pigments. It's a totally non-porous surface that is durable and hygienic.

Please refer to the ‘care & maintenance’ section of your relevant product on our website.

Benefits include: • Extremely durable • Easy to clean • Repairable if scratched • Hygienic • Excellent insulating properties • Tactile • Fire retardant • Resistant to chemicals & weathering • Stylish design

If you wish to cancel your order you may do so by contacting info@encompasskbb.com (mailto:info@encompasskbb.com)within 2 hours of placing your online order and within our working hours of 9am-5pm Monday to Friday. In the event that we have already dispatched your order, you will be asked to follow our standard returns procedure.

You can apply by emailing info@encompasskbb.com(mailto:info@encompasskbb.com)

Please email info@encompasskbb.com (mailto:info@encompasskbb.com)and we will be only too pleased to assist you