FAQs

Please contact our customer service team on info@encompasskbb.com

Our solid surface products are manufactured from an eco-friendly fine natural mineral mixed with high quality resin and pigments. It's a totally non-porous surface that is durable and hygienic.

Please refer to the ‘care & maintenance’ section of your relevant product on our website.

Benefits include:

• Extremely durable

• Easy to clean

• Repairable if scratched

• Hygienic

• Excellent insulating properties

• Tactile

• Fire retardant

• Resistant to chemicals & weathering

• Stylish design

If you wish to cancel your order you may do so by contacting info@encompasskbb.com within 2 hours of placing your online order and within our working hours of 9am-5pm Monday to Friday.

In the event that we have already dispatched your order, you will be asked to follow our standard returns procedure.

You can apply by emailing info@encompasskbb.com

Please email info@encompasskbb.com and we will be only too pleased to assist you